Director of Client Services at Heady

First Name *

Last Name *

Email *

Phone *

LinkedIn Profile *

Resume *

This role requires in-office collaboration at our Dumbo, Brooklyn office on Tuesdays and Wednesdays each week. Can you commit to this schedule? *

This role requires up to 50% travel for on-site meetings with client executives and stakeholders. Are you able to meet this travel requirement? *

Do you have at least 5 years of experience in account leadership, client services, or commerce/digital consulting within an agency, consultancy, or professional services firm (as opposed to an in-house product or engineering team at a single company)? *

Which best describes your professional background? *

Have you worked directly with retailers, consumer brands, or commerce organizations — engaging their business leaders (Director level or above) on digital or commerce initiatives? If yes, briefly list the verticals/org types (e.g., DTC brands, marketplaces, traditional retailers, B2B commerce). *

Have you personally built and owned relationships with VP- or Director-level client stakeholders — for example, leading business reviews, renewal conversations, or contract negotiations? Please give one brief example. *

Describe a client relationship you grew from an initial engagement into a larger, ongoing strategic partnership. What specifically did you do to expand it? *

Tell us about a time you had to hold or defend a point of view on a commerce or digital strategy question with a senior client (VP-level or above) who pushed back. How did you handle it? *

See all the jobs at Heady here: http://heady.recruiterbox.com/jobs

Application Form